On Call Centre’s Solution: Since 2012, On Call Centre has provided Hazel view a 24/7, fully bilingual answering service to ensure all Resident requests are taken accurately and accordingly, based on non-urgent and urgent protocols. On Call Centre was able to create both an extensive custom site database, and a custom process so that all emergency calls are dispatched ASAP, based on site and then by corresponding escalation team. Implementing both custom processes provides Hazel view the most efficient means of addressing their Resident’s immediate concerns.
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On Call Centre’s Solution: Since 2012, On Call Centre has provided Hazel view a 24/7, fully bilingual answering service to ensure all Resident requests are taken accurately and accordingly, based on non-urgent and urgent protocols. On Call Centre was able to create both an extensive custom site database, and a custom process so that all emergency calls are dispatched ASAP, based on site and then by corresponding escalation team. Implementing both custom processes provides Hazel view the most efficient means of addressing their Resident’s immediate concerns.
Team Harding has been partnered with On Call Centre for more than 20 years, and we couldn’t be happier with the service they have provided us since August 2000! They have been instrumental in assisting us with fielding after-hours calls from customers, handling inquiries ranging from emergency to non-emergency sales and service requests. Their care in providing us with rapid email confirmations after speaking to potential customers is also extremely vital, as it allows our staff to focus on quickly getting back to clients to discuss their needs and confirm appointment times. And by giving us
Team Harding has been partnered with On Call Centre for more than 20 years, and we couldn’t be happier with the service they have provided us since August 2000! They have been instrumental in assisting us with fielding after-hours calls from customers, handling inquiries ranging from emergency to non-emergency sales and service requests. Their care in providing us with rapid email confirmations after speaking to potential customers is also extremely vital, as it allows our staff to focus on quickly getting back to clients to discuss their needs and confirm appointment times. And by giving us
Team Harding has been partnered with On Call Centre for more than 20 years, and we couldn’t be happier with the service they have provided us since August 2000! They have been instrumental in assisting us with fielding after-hours calls from customers, handling inquiries ranging from emergency to non-emergency sales and service requests. Their care in providing us with rapid email confirmations after speaking to potential customers is also extremely vital, as it allows our staff to focus on quickly getting back to clients to discuss their needs and confirm appointment times. And by giving us
We are a premier virtual phone receptionist service provider, providing best-in-class telephone call answering and call centre services for a wide range of businesses across Canada. Our well-trained, experienced professionals have been helping companies achieve their unique business goals since 1996. We customize our telephone call answering and call centre services to help our clients achieve their unique business goals. Businesses trust on virtual receptionists for things like greetings, directing callers and taking messages